Privacy Policy

To provide you with our services, we need to process various types of information. Collection is done either directly through your input or automatically when using the platform.

Identity and contact details

When registering, we collect basic information such as your full name, date of birth, home address, and contact details (email address and phone number). This data is necessary to verify your age and create your account.

Usage and Device Data

We automatically collect technical details when you access our platform. This includes your IP address, browser type, operating system information, login details, and specifics about your interactions with our games and menus.

Transaction Data

When you conduct financial transactions, we process details of deposits and withdrawals. However, we do not store full credit card numbers on our own servers; these are handled through secure and external payment service providers.

Communication Data

Records of your interactions with our customer support – whether via email, live chat, or other channels – are stored to efficiently handle inquiries and monitor our service quality.

We process your data solely based on applicable legal provisions. The primary basis is the fulfillment of our contract with you (provision of the platform). Furthermore, we rely on legitimate interests (e.g., fraud prevention, service improvement), your explicit consent (e.g., for marketing), and legal obligations (e.g., anti-money laundering regulations in Germany).

Your data is used to manage your account, perform identity checks, and process payments. We also use the information to ensure platform security, prevent fraudulent activities, and provide you with necessary customer support when issues arise. If you have consented, we will also send you information about offers relevant to you.

We store your personal data only for as long as is necessary for the purposes for which it was collected, or as required by statutory retention periods (e.g., tax regulations) in Germany. Once the data is no longer needed, it will be securely deleted or anonymized.

Starda Casino does not sell your data. We only share information with external service providers who assist us in providing the platform (e.g., IT providers, payment processors, identity verification services). All partners are contractually obligated to treat your data with strict confidentiality and adhere to appropriate security standards.

As we offer digital services, your data may be processed on servers located outside your country of residence. In such cases, we ensure that appropriate legal and technical safeguards (such as EU-approved Standard Contractual Clauses) are in place to guarantee a level of data protection consistent with European standards.

We employ industry-standard administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or destruction. This includes encryption technologies and secure network architectures. However, please note that no method of data transmission over the internet can guarantee absolute security.

You have comprehensive rights regarding your personal data. You can request information about the data we store, have incorrect information corrected, or request the deletion of your account and data, provided no legal obligations prevent it. Furthermore, you have the right to data portability and can object to processing under certain conditions.

If you have questions about this policy or wish to exercise your data protection rights, please contact our Data Protection Officer via email at:

starda_support@gmail.com

This privacy policy may be updated periodically to reflect new legal requirements or changes in our processes. We recommend that you review this page occasionally. We will notify you of any significant changes via email or by a clear notice on the platform.